Error 138 is a common networking issue that are faced by many users. In fact, I had this error a few days ago and it took me a long time to investigate and resolve it. I hope this post will help you resolve this issue in no time.
So what is Error 138 in Google Chrome?
Error 138 is an indication from Google Chrome when it is unable to access the internet for some reason.
You may get a similar error string -
Error code: Error 138 (net::ERR_NETWORK _ACCESS_DENIED): Unable to access the network
First, you should really check your internet connection, and the Ethernet cable that is attached to your computer (If you are on a wired network) or your wireless connection status (if you are on a wireless network)
After verifying that your internet connection is working, but you still get the same error message, this problem is most likely caused by a firewall (Either Windows Firewall or a third party software like Norton or McAfee)
Follow the trouble-shooting steps below :
In my case, It was the Windows Firewall that was blocking access to Google Chrome.
Here is how to add Google Chrome to the allow list in Windows Firewall in Windows 7
1) Click Start button, type in “Windows Firewall” without the quotes (of course!) and Click on “Allow a program through Windows Firewall”
2) Once you open that, click on “Allow another program” as shown below,
You will then get a new window containing the list of all the installed programs on your computer.
Navigate to Google Chrome in the list and click on “Add”
Once you click add, you will return to the previous screen and click OK.
A restart may be necessary at this point. So restart your computer and try again.
If you have any third-party antivirus software like McAfee or Norton, they could be the reason why Google Chrome cannot access the network.
This was a quick tutorial on How To Fix Error 138 in Google Chrome
I hope this post solves your problem. Please let me know if you have any questions in the comments section below.
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